In this period of uncertainty, particular elements of our operations may not be as smooth as they normally are given the exceptional circumstances under which we are operating, so we would like to thank our customers for their patience and understanding.
Please note that dispatching orders and processing exchanges may take longer than usual.
We have extended our returns policy to 30 days in recognition of the fact that some customers may find it harder to return their goods.
Our Customer Service team is available from 9am – 6pm GMT Monday to Friday. Our phone lines are suspended due to the restrictions in place. For any information about the products or help with orders, please email firstname.lastname@example.org
and we will get back to you as soon as possible.